Refund Policy

The amount paid by the buyer is non refundable. 

If buyer intimates regarding the cancellation of the order before its shipping then Poonam Agency may cancel the order and refund the amount.  

 

Return policy

Once purchased, book cannot be returned

In case of book received with faulty printing, blank pages, missing pages. Or if the buyer received a different book than what was ordered, we provide free exchange of the book. 

Buyer has to ship the faulty book only via Indian post with registered printed book mode whose shipping charges will be paid by Poonam agency and new book will be shipped only after the recipt of the faulty book.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: poonamagency2021@gmail.com